1. WRONG SHIPPING PRODUCT – DO NOT RECEIVE A PRODUCT In those cases in which with the proven fault of «goparty» products were delivered to you in a different design or size from that of the order you can return the products. In this case, the shipping costs for the return of the order are borne by our company.

2. PRODUCT MANUFACTURE DEFECT In those cases where there is a defect in the product, you have the right to return the product you bought and request its replacement with another product or products up to the amount of the price you have paid or with an additional price if you wish, within 14 calendar days from the receipt of the product. In this case, the shipping costs for the return of the order are borne by our company.

3. PRODUCT CHANGE-NON-PROVISION OF SERVICES In cases you want to change the product you bought you must fill in the contact e-mail code or product codes and size and our partner will contact you. Alternatively, you can contact customer service directly at +30 2310-785252.

4. WITHDRAWAL You have the right to return the product you bought, exercising the right of withdrawal and – only in case the product has not been used – to request a refund of the price you paid us, within 14 days from the date stated on the purchase receipt. The return of the products should be done exclusively by courier that our company will indicate to you. Refunds are made for the purchase of the product that has been made in cash (cash on delivery) or by credit card. Your refund process will be completed no later than 14 days from the date of receipt of the products and if they are in excellent condition.

CANCELLATION OF ORDER
For any order cancellation before sending and delivery to courier you should contact by phone at +30 2310-785252 stating your Order Number.